Full Form of KPO :
Knowledge Process Outsourcing
KPO Full Form is Knowledge Process Outsourcing. This term refers to the process of outsourcing information activities of businesses. This is an integral and significant part of the value chain of a company. KPO demands very high technical and analytical skills along with high expertise. There are many reasons why knowledge process outsourcing becomes necessary. Some of them include; adding value to the processes, lack of skilled labor, cost reduction, and more.
KPO services can include most types of information gathering and research. Some of the kinds of KPO are equity research, market research, business research, R&D of biotechnology, pharmaceuticals, etc. KPO is a type of business outsourcing that involves core information and data related to a company. KPO is a high-level business outsourcing that needs specialized expertise and informative knowledge. It is often considered as a sub-set of BPO ( Business Process Outsourcing ), but it is more superior in than BPO in terms of quality, validity, and credibility.
KPOs add value to the system chain of a company. The achievement of targets, in KPO, are highly dependent on expertise skills, deep knowledge about various knowledge, and supreme professional experience. A KPO generally consists of the system networks of BPO, APO ( Analysis Proves Outsourcing), and RPO ( Research Process Outsourcing ). A KPO provides services in the sectors of biotechnology, market services related to insurance, animation, legal services, designing industry etc.
It is extremely efficient because it provides benefits related to cost reduction, skilled activities, flexibility. But, as it mainly depends on research and analysis, it may not be effective for the companies that need urgent results. As compared to the workers in BPO, workers in KPO are awarded higher salaries. KPO is the emerging power in the global scenario of business outsourcing, and India is considered as the pioneer and largest user of this system.
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