Full Form of DTDC :
Desk to Desk Courier & Cargo
DTDC Full Form is Desk to Desk Courier & Cargo. It is a courier company based in India. The DTDC was formed in the year 1990. This company was initially an Express Document Player. It then progressed subsequently and had transformed over the years to have a profitable business of delivering Integrated Parcels. This progress is due to the formation of the partnership with the DPD Group of Geo-post, which is the 2nd largest player in Parcel Delivery in Europe. The brand name of this company has been changed to DTDC Express Ltd, since it is now focussing on enhancing its expertise in the sector of logistics, under its program named Vision 2020. The main reason behind the brand’s repositioning is to express the company as a logistic player, having a prominent presence in the global markets. The DTDC’s staffs consist of more than thirty-five thousand people, which includes franchisees, employees, and associates.
Domestic Services of DTDC
The category of local services consists of those that are designed for the time-sensitive requirements of the customers. It consists of the following:
VAS – Value Added Services
The VAS or Value Added Services include COD or Collect on Delivery, Mentioned Piece and FOD or Freight on Delivery. The COD involves the collection of the dispatched item at the delivery time itself. The FOD includes collecting the consignment’s freight charges or courier at the delivery time. The Mentioned Price consists of the delivering valuable items using a customized process that ensures complete security and safety of the package. Additional services under this category include Intra-city and Tech-mailer. In Intra-city, a package is delivered as well as picked up in the same city. It distributes bulk documents like bank statements, mobile bills, insurance bills, invitation cards, direct mailers and pamphlets. Tech-mailers manage bulk and mass consignments.
The services used to handle deliveries in cargo, as well as express mode, are represented by the DTDC Lite. Under this category, it offers express services to deliver small parcels and documents. It also includes cargo services. These are used to deliver heavy consignments that need additional arrangements like equipment for handling the materials, manpower and bigger vehicles.
The international services are classified into the following two categories:
The express services consist of DES or Document Express Services and Non-Document Express Services. The express services of documents include expedited air express, which is for delivering documents of time-sensitive nature all over the world. The services of non-document nature include air parcel services, used for delivering packages through clearance channels at the destination nations.
The Second category is the cargo services, which includes door-to-door, airport-to-airport and door-to-airport services. Additionally, it provides student express, excess baggage, imports express and cash-on-delivery. The Student Express is made for the student segments.
The premium services provided by the DTDC include the following:
This service consists of delivering packages and documents up to a distance of ten kilometers, online tracking and tracing the consignment status, security pouch which is tamper proof and confirmation of delivery through SMS alerts and email. These services are available in the main cities and metros of India.
This category of services consists of SBD or Second Business Delivery to those locations that are present in remote areas. It provides services to destinations that are not covered by the DTDC Plus. It also provides online tracking of the consignments.
PTP – Prime Time Plus
The PTP or Prime Time Plus is designed for providing delivery of consignments that are time-restrictive. These batches include those that are needed to be delivered on the next business day. The PRP Sunday is an additional service provided in this category. This service includes delivering the consignments on Sundays.
Supply Chain Solutions
In this category, DTDC provides Distribution and Warehousing Services. The following discusses both these services:
This category consists of air services, surface services, rail services and FTL or full truckload services. The air services provide the facility of door pickup as well as delivery. It is time-restricted, and also provides lodgement. The surface services are also called break bulk services. These services include hub-to-hub and door-to-door delivery services. It uses vehicles enabled with GPS and provides facilities like e-billing, online tracking, and MIS. For moving cargoes in significant volumes, the FTL services are highly suitable.
The DTDC provides warehouses equipped with the most modern technology. These are present at strategic locations, and provide facilities for online monitoring of the inventory, system-enabled stacking, and packaging and pick-up services.
The head office of DTDC is present in Bangalore. Its presence can be seen in nations like Australia, Kenya, Saudi Arabia, Oman, China, Bangladesh, Canada, USA, and Malaysia. The company’s operations also extend to Russia, Kazakhstan, Turkey, Germany, France, Spain, etc.
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